Privacy Policy
Effective Date: June 10, 2025
Last Updated: June 10, 2025
West Knoxville Dental Associates respects and protects your privacy. This policy describes how we collect, use, and safeguard your information.
1. Information We Collect
- Personal Information: name, mobile number, email address, appointment history
- Communication Data: SMS responses, preferences, appointment confirmations
- Technical Data: IP address, browser type, device type (when using our website)
2. How We Use Your Information
- Send appointment reminders and confirmations
- Communicate about your dental treatment or account
- Provide marketing messages (only if opted in)
- Improve our communication and services
- Comply with legal and regulatory obligations
3. Third-Party Sharing
We do not share, sell, rent, or trade your information with third parties for marketing purposes. Information may be shared only with:
- Technology providers such as Weave for SMS management
- Government or law enforcement agencies if legally required
4. Your Rights and Choices
- Reply STOP to opt out of SMS at any time
- Request access, correction, or deletion of your data
- Contact us at info@westknoxvilledentalassociates.com or (865) 240-0025 for privacy inquiries
5. Data Security
We apply security best practices to protect your personal data from unauthorized access or disclosure.
6. Children’s Privacy
We do not knowingly collect information from children under 13 without verified parental consent.
7. Policy Updates
We may revise this Privacy Policy. The latest version will always be available on this page with an updated effective date.